Accessibility Statement

Accessibility Statement – Blue Mountains Solace Website

1. Our commitment
   We are committed to providing a website that is accessible to as many people as possible, including people with disabilities.
   We aim to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as far as reasonably practicable.

2. Measures we take
   We strive to:

   • Use clear, simple language and consistent navigation.

   • Provide sufficient colour contrast and readable font sizes.

   • Ensure images have alternative text where necessary and forms are properly labelled.

3. Known limitations
   While we work to improve accessibility, you may encounter:

   • Occasional images or documents without full alternative text.

   • Third‑party content or booking widgets that may not fully meet WCAG.
     We welcome feedback to help us address these issues.

4. Property accessibility information
   We endeavour to describe physical accessibility features and limitations of the Katoomba property accurately, including access routes, stairs, bathrooms and parking, so guests can make informed decisions.
   Please contact us directly if you have specific accessibility needs so we can discuss whether the property is suitable for your stay.

5. Feedback and contact
   If you experience any difficulty accessing content on this website or have suggestions for improvement, please contact us:

   • Email: bookings@bluemtnssolace.com

   • Phone: +61 428 116 870
     We will review your feedback and, where feasible, update our site or provide the information in an alternative format.

6. Ongoing improvements
   We periodically review the accessibility of this website and may update content, design and functionality to improve user experience for all visitors.